Got a question? We might have answered it below!
How does Hoewax.com make it candles?
At Hoewax, we only use the best quality materials to make our candles, which are carefully hand poured into our specially selected moulds. The candles are left to set overnight, before they are gently released from the moulds.Â
What different types of candles can I get?
We offer a wide variety of candles to suit your preferences and needs:
- Scented Candles: Enhance your space with a variety of fragrances.
- Unscented Candles: Perfect for settings where fragrance is not desired.
- Soy Candles: Made from natural soy wax, eco-friendly and long-lasting.
- Pillar Candles: Ideal for centerpieces and decorative purposes.
- Wax Melts:Â We’ll introduce our funny shape wax melts soon!
How will my candle be delivered?
Your candle will be carefully packaged to ensure it arrives in perfect condition. We use robust packaging materials and methods to prevent any damage during transit. Depending on your location, delivery will be handled by a reliable courier service that ensures timely and safe delivery of your order.
After purchase, how long will it take for me to receive my candle?
Delivery times may vary based on your location and the shipping method chosen at checkout. Generally, our processing time is 1-2 business days. Once shipped, you can expect your candle to arrive within:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.
Can I buy the candles as a gift?
Absolutely! Our candles make perfect gifts for any occasion. During checkout, you can choose to add gift wrapping and a personalized message to your order. We will ensure your gift is beautifully presented and delivered directly to the recipient’s address. Additionally, the invoice will be sent to you, and the recipient will receive a gift receipt without pricing information.
Feel free to reach out via Email at [email protected] if you have any other questions or need further assistance!Â